Refund policy

Return & Refund Policy

We want you to love your purchase! If something isn’t right, here’s how we handle it:

  • Returns: Accepted within 14 days of purchase. Items must be unused, in original condition & packaging.

  • Non-returnable items: Sale items, gift cards, and opened beauty products (for hygiene reasons).

  • Refunds: Once approved, refunds go back to your original payment method within 5–10 business days. Shipping fees are non-refundable.

  • Exchanges: If an item arrives damaged or defective, contact us and we’ll make it right.

📦 To start a return, email us at Prettionmain@gmail.com